Privacy Policy

Your privacy is important to Alandalux. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal data on this website. Individuals over 14 years old may use any functionality that involves providing private data without the prior consent of their parents or guardians. For individuals under 14, parental or guardian consent is required for the processing of their personal data. Under no circumstances will data related to a minor's professional or economic activity, or to their family members' privacy, be collected without consent. If you are under 14 and have accessed this website without informing your parents, you should not share any personal information.

This website respects and protects the personal data of users, and your rights are guaranteed. Alandalux has adapted this website to Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE).

Controller of your personal data

• Controller's identity: Allagi Consulting, S.L.
• Trade name: Al-Andalux (alandalux.com)
• NIF: B16395543
• Address: Calle Antonio Jaramillo Bernaldez, 2, bloque 3 BJ C, Gelves, Sevilla, Spain
• Email: info@alandalux.com

How did we obtain your data?

The personal data we process at Alandalux comes from our contact and enquiry forms (including requests for our destination guides) and from comments on posts.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether Alandalux is processing their personal data. Interested parties have the right to:

• Request access to the personal data concerning them
• Request rectification or deletion
• Request the limitation of processing
• Object to the processing
• Request data portability

You may access your personal data and request rectification of inaccurate data or, where appropriate, deletion when the data is no longer necessary for the purposes for which it was collected. In certain circumstances you may request the limitation of processing, in which case we will only keep the data for the exercise or defence of claims. When exercising your right to data portability, you have the right to have your personal data transmitted directly from controller to controller where technically feasible. You also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case the Spanish Data Protection Agency (AEPD), if you consider that the processing of your personal data infringes the Regulation.

For what purpose do we process your personal data?

When a user connects to this website, for example to send an enquiry, request a guide, comment on a post or make a booking, they provide personal information for which Alandalux is responsible. This may include data such as your IP address, name, address, email address, phone number and other information. By providing it, the user consents to its collection, use, management and storage by Alandalux, only as described in the Legal Notice and in this Privacy Policy.

• Contact / enquiry forms: to maintain communication regarding the subject indicated, and to send the requested information or guide.
• Comments on posts: to display the comment to other visitors and to allow communication or alerts if chosen by the user.

We also process your data to ensure compliance with the terms of use and applicable law; to support and improve the services offered by this website; and to manage our presence on social networks (governed additionally by the terms and privacy policies of each network). We will never use social-media follower profiles to send individual advertising. Alandalux does not sell, rent or transfer personally identifiable information to third parties without prior consent.

Legitimacy for the processing of your data

The legal basis for the processing of your data is your consent. To contact us or comment on this website, acceptance of this privacy policy is required. Any prospective or commercial offer of products and services is based on the consent requested, without the withdrawal of this consent affecting the performance of any contract already in place.

Data categories

The categories of data processed are identifying data. No specially protected categories of data are processed.

How long will we keep your data?

• For as long as the business relationship is maintained.
• Until deletion is requested by the interested party.
• Period from the last confirmation of interest: 1 year.

To which recipients will your data be communicated?

Some of the tools we use to manage your data are provided by third parties. To provide the services necessary for the operation of this website, Alandalux shares data with the following providers, each under their own privacy terms:

• Hosting: this website is served by our hosting provider (Hostinger), where the site files are stored.
• Bookings: Smoobu GmbH provides our availability calendar and online booking tool.
• Video tours: Google Ireland Ltd. / YouTube.
• 3D virtual tours: Matterport, Inc.
• Analytics: where enabled with your consent, Google Analytics (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) uses cookies to help us analyse how users use the website; the information generated (including your IP address) may be transmitted to and stored by Google.

Navigation

While browsing Alandalux, non-identifiable data may be collected, which may include IP addresses, approximate geographical location and a record of how the site is used. This data cannot be used to identify you. Where you consent, we use third-party analytics services to analyse trends, administer the site, track user movement around the site and gather aggregate demographic information about our user base.

Secrecy and data security

Alandalux is committed to processing users' personal data with respect for their confidentiality and only for the stated purposes, complying with its obligation to retain the data and to adopt all measures to prevent its alteration, loss, or unauthorised processing or access, in accordance with current data-protection regulations. This website uses an SSL certificate, a security protocol that ensures data travels in an encrypted, integral and secure manner. Alandalux cannot guarantee the absolute invulnerability of the internet, and therefore the breach of data through fraudulent third-party access. Anyone authorised by Alandalux to process data (staff, collaborators and providers) is bound by an appropriate obligation of confidentiality. In the event of a security incident, Alandalux will notify affected parties without undue delay.

Accuracy and truthfulness of data

As a user, you are solely responsible for the truthfulness and correctness of the data you submit to Alandalux, releasing Alandalux from any responsibility in this regard. Users guarantee the accuracy, validity and authenticity of the personal data provided and undertake to keep it up to date.

Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of their data by Alandalux in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of data, is revocable at any time by communicating it to Alandalux under the terms established in this policy for the exercise of your rights. This revocation will in no case be retroactive.

Changes to the privacy policy

Alandalux reserves the right to modify this policy to adapt it to legislative or case-law developments, as well as industry practices. In such cases, changes will be announced on this page with reasonable notice before they come into effect.

Commercial emails

In accordance with the LSSICE, Alandalux does not engage in spam and does not send commercial emails that have not been previously requested or authorised by the user. In each form on the website, the user can give their express consent to receive commercial communications. Alandalux undertakes not to send commercial communications without duly identifying them.

For any questions about this policy or your data, contact us at info@alandalux.com. You can manage your cookie choices at any time via the Cookie Settings panel or our Cookie Policy.